Shipping policy

Thank you for shopping with Treeage Farms LLC.

We take pride in carefully preparing and packaging each order to ensure your handcrafted preserves arrive safely and in excellent condition.

Processing Time

Orders are typically processed within 2–5 business days after purchase. During holidays, promotions, or seasonal demand, processing times may be slightly extended.

Shipping Rates

Shipping costs are included in product pricing unless otherwise stated at checkout.

Shipping Locations

At this time, Treeage Farms ships within the United States only.

Packaging

Our preserves and fruit butters are packaged carefully to reduce the risk of breakage during transit. Because our products are packaged in glass jars, we encourage customers to inspect all deliveries upon arrival.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with:

Your order number
Photos of the damaged item(s)
Photos of the packaging

We will work with you to resolve the issue promptly.

Delivery Delays

Treeage Farms is not responsible for shipping carrier delays caused by weather, holidays, or circumstances outside our control once the package has been transferred to the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect addresses may require additional shipping charges for reshipment.